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Welcome to Orchha. A Place, where legends speak, where grandeur marries peace, where beauty enjoys herself an eternal honey-moon and solitude whispers sing-songs to the eager ears, has always been receiving notice by those who care to feel the pulse of course the warm soul of India.
 

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Privacy Policy

 

Internet Privacy Policy

We are committed to safeguarding your privacy online. We have posted this privacy policy to help you, the user, to understand the nature of the personal information about you that is collected when you visit and use this web site and how that information will be treated. This policy may change from time to time, so please check back here periodically.

 

Making a Hotel Reservation
If you elect to make a room reservation through this web site to obtain a reservation, you will need to furnish your name, telephone number, e-mail address, billing address and credit card type, number and expiration date in addition to the dates of your stay. Once you have completed and submitted the online reservation form, the information included in the form is then automatically sent to Orchha Central Reservations System that is operated for the benefit of all Orchha Hotels and Resorts where you will be staying. If a guarantee or advance deposit is required in order to secure your reservation, the hotel or resort where you will be staying will then process your credit card for that purpose. You will receive a confirmation of your reservation by e-mail, fax or by telephone. The information that you furnish when making a reservation will be used in fulfilling your reservation and may be used by us or entities acting on our behalf for marketing and quality assurance purposes. However, that information will not be shared with or sold to third parties for their own marketing purposes unless it is done on an aggregated basis for statistical purposes without any information that could be used to link that information to you.

 

Making an Airline Reservation or Renting a Car
Visitors to this web site can check the status of a flight, the price and availability of airfares and rental cars and, subject to the restrictions described elsewhere, purchase their airline tickets or reserve their rental cars, by reaching Touraids a subsidiary of Oswal Group of companies
If you proceed to purchase one or more airline tickets and/or to reserve a rental car, you will be asked to provide the names of the travelers, whether they have any special needs or requests and your contact (i.e., name, address, day and evening telephone number and e-mail address) and credit card (i.e., card type, number and expiration date) information. Once the reservation is made, you will be sent an e-mail confirmation of your purchase and/or reservation. If you would like your travel companions, friends, family or colleagues to be informed of your travel plans, you can also provide their e-mail addresses and a copy of your confirmation will be sent to them. The information that you provide in purchasing airline tickets and/or reserving a rental car will then be provided to the airline and/or rental car company that you selected. That information will be used by us and by Simplysoft in facilitating the fulfillment of your ticket purchase or car rental reservation and may be used by us or entities acting on our behalf for marketing and quality assurance purposes. However, that information will not be shared with or sold to third parties for their own marketing purposes by us unless it is done on an aggregated basis for statistical purposes without any information that could be used to link that information to you.
While you are on the web site, you will also be given an opportunity to provide your feedback or questions concerning the design and functionality of that site or to ask questions about an air, train or car reservation. If you would like a response, you will be given the opportunity to provide your name, e-mail address and telephone number.

 

E-Mail Profiles
Visitors to this web site can create an e-mail profile in order receive promotional e-mails which match their travel and leisure interests In order to create an e-mail profile, you will need to furnish your name, e-mail address and home or business address. You will also be asked to provide your company name and title, your telephone number although you are not required to provide that information to subscribe. If you are an individual traveler, you will be asked to identify the types of information you would like to receive, including "Orchha Extras" e-mails. You will also be asked to indicate whether you would like to receive news and information concerning our travel partners for a list of our travel partners). Currently, you can change your profile or cancel your subscription by clicking on an e-mail link that will appear at the bottom of each e-mail you will receive.
Except as described above, neither we, nor Simplysoft will share or sell the personal information you provide in creating an e-mail profile with third parties for their own marketing purposes unless it is done on an aggregated basis for statistical purposes without any information that could be used to link that information to you.

 

Meeting Planning
Meeting Planners that are interested in receiving information concerning rates and availability at a particular hotel or resort can do so by completing an online form with their contact information (i.e., name, company, address, telephone and fax number and e-mail address) and meeting requirements (e.g., dates, number of guest rooms per night, function type, event name and meeting requirements). Requests for information are then forwarded to the individual hotel for response. Since the information that is submitted is typically not of a personal nature, it is not encrypted for the purposes of transmission.

 

Web Host
This web site is hosted and maintained by Simplysoft in Pune for the benefit of all Orchha Hotels and Resorts, which include the various hotels and resorts managed, franchised or operated by Oswal and its affiliates and affiliates of The Orchha Resort.

 

Customer Surveys
We have engaged Simplysoft to evaluate user perceptions of the features, functionality and usefulness of this web site and its capabilities through the use of an online Customer Survey. If you elect to help us by responding to the online Customer Survey, you will be seamless linked to a web site maintained by Opinion Ware, where you will be asked several questions concerning you, your family and your use and perceptions of this web site. Since the information submitted is done so on an anonymous basis and can't be linked back to you, it is not encrypted for the purposes of transmission.

 

Links To Other Web Sites
If you leave this web site by clicking on a link to a web site maintained by an entity other than the ones described above, we are not responsible for the privacy policies or the content of those web sites.

 

Legal Requirements 
We reserve the right to disclose any personal information you submit to us if we are compelled to do so by a court of law or governmental entity or if we determine it is necessary to protect the rights of Orchha Hotels and Resorts.

 

Contact Us With Your Questions
If you have questions regarding this Internet Privacy Statement, please feel free to e-mail us at customercare@orchharesort.com

 


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